A leader manages people, and a manager leads people, but,
there’s a stark difference between the two traits – managing people and leading
people. We all somehow, relate these two traits as the same, without ever
analyzing it, because that’s what others tell us. Look at someone who has
passed out from a reputed management school.
He may never become a great leader. He may end up as a skilled manager, who
will, perhaps, earn a hefty pay packet.
Leading people is different. Those who are great leaders
have the innate ability to rise to the occasion. They have this extraordinary ability
to communicate. Their speech rattles your spirit. It makes you want to believe
in them. Leaders not just influence your mind, but they affect your spirit,
which is more effective.
Though, it may happen that a great leader is also a great manager,
or a vice- versa. However, it’s essential to understand why leaders are rated highly
than managers. Why we fail to ever understand the reason that makes them
different?
Why managers fail
I saw managers scramble to the top position just on the
basis of their academic qualification. Unfortunately or fortunately our
corporate system demands that managers should not only manage people or workplace,
but should also be leaders to those they manage, which can be difficult. Now,
the academic qualifications don’t guarantee that managers will be going to have
the leadership qualities. Since, I worked in sales, I will take sales as an
example.
Many fail to make an impact as sales managers. They have
been good as field sales person, when they were on their own, meeting clients
and winning them. After their promotion, suddenly they find difficult managing
their subordinates. This sudden rise puts them in a tormented situation.
Though, few are willing to accommodate, and come to terms with the new position,
still many fail.
Managing salespeople as a profession can be difficult, largely
because managers will have been inspiring sales guys who are directly connected
with clients. The field salespeople may get disheartened, with the lack of
response, or they may find the going tough, or they may fail to fulfil the
commitments. It is precisely here the role of a manager is extremely crucial.
He is the one who will lead these guys. He will have to come up with inspiring
pep talk, to influence their spirits.
The manager’s words should be able to make these sales guys fearless.
His words will have to motivate them so much that the desire to perform
overcomes all their fears and negative influences. This is the hallmark of a person
who has leadership skills. How many such managers do we have in our system?
Today corporate sector chooses managers with the best
qualification. Qualifications are certainly valuable, but, leadership skills in
managers are equally important to succeed in the tough competitive market
scenario.
Failure to recognize
the value of leadership skills
How do we judge leaders? The best, of course, are the
politicians. It doesn’t matter, which country you belong to, everyone keeps getting
attracted towards those politicians in their own country who are powerful
orators. Being an accomplished orator doesn’t guarantee that a politician will have
to be a great leader, but it does definitely tells you that such a politician
is more likely to have an impact, than those with poor oratory skills.
Corporate sector, I think has lost track of the right mix
while choosing managers. They either fail to recognize the leadership skills,
or don’t want managers with leadership skills. I will tell you a secret. Many
in the corporate
sector fear choosing managers with outstanding leadership skills because
such people will grow in the company. They have the ability to influence
people, and inspire their subordinates. More importantly, the top level bosses
or the owners always seem getting impressed
by these managers with great leadership skills.
The middle level bosses, in particular, envy such leaders,
and perhaps, more than envy, they fear them. Great and inspiring leaders are
always on demand. Remember, it’s the leaders, who play a key role in uplifting
social structures, and standards, and inspiring nations in each and every field.
By Rajiv Sighamony
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